2025 Energize Connecticut℠ Heat Pump Installer Network Agreement
  • Energize Connecticut℠ Heat Pump Installer Network Agreement

  • Why join the Heat Pump Installer Network? 
     
    If you sell, design, install, or service heat pump systems in residential and/or small commercial buildings, being a participant in the Heat Pump Installer Network (HPIN) can help you improve and expand your business. Heat pumps and electrification are a priority in the states where the HPIN operates. As a participant in the HPIN, you will play an important role in increasing adoption of heat pumps and supporting achievement of climate, clean energy, and decarbonization goals. 
     
    The Sponsors of the HPIN, which are identified in the Addendum(s) attached to this Agreement, provide HPIN participants with access to a wide range of resources and services to support their businesses, including access to training, marketing materials and support, sales tools, information about generous financial incentives for heat pump projects, and period communications about important news and developments. Additionally, to help grow your business, all participants will be listed in the HPIN Directory, which is made available online for customers to search for companies like yours to help support their heat pump projects. 
     
    Heat Pump Installer Network Participation Agreement 
     
    THIS PARTICIPATION AGREEMENT (“Agreement”) is made by and between the contractor whose signature appears below (“Participating Contractor”) and Abode Energy Management, LLC (“Program Vendor”), and sets forth the terms and conditions under which the Participating Contractor shall participate in the Heat Pump Installer Network (“HPIN”). 
     
    WHEREAS, the Sponsors of the HPIN, which are identified in the attached Addendum(s) (“Sponsors”), have offered to their customers (“Customers”) access to financing, rebates, and/or other incentives (“Heat Pump Incentives”) in order to promote the priorities of electrification and adoption of heat pumps (the “Program”); 
     
    WHEREAS, in order for Customers to qualify for certain offers available through the Program, Customers must use Participating Contractors to perform qualifying work; 
     
    WHEREAS, the Participating Contractor acknowledges that heat pumps and electrification are priorities for the Program and intends to promote these priorities in its business; 
     
    WHEREAS, the Participating Contractor wishes to participate in the HPIN and intends to remain in good standing; 
     
    WHEREAS, the Sponsors have contracted with the Program Vendor to support the administration of the HPIN, including enrollment of Participating Contractors pursuant to this Agreement;  
     
    NOW, THEREFORE, in consideration of the terms of this Agreement and the benefits of participation in the HPIN, the Participating Contractor agrees as follows: 
     
    1. COVERED ENERGY EFFICIENCY PROJECTS 
     
    The Sponsors provide Heat Pump Incentives to Customers who retrofit their homes or businesses with eligible new equipment in accordance with the requirements of the Program. The Heat Pump Incentives and the Program are subject to change from time to time upon notice from the Program Vendor, which will be provided by email and posted to the Program website. Current Heat Pump Incentives are described in the Addendum(s). 
     
    As a condition of eligibility for the Heat Pump Incentives, the Sponsors require that work must be performed by contractors who are Participating Contractors in the HPIN. The Sponsors recommend that the Participating Contractor perform background checks on all employees or subcontractors who will perform work in Customers’ homes or handle Confidential Information. 
     
    The Sponsors are entitled to 100% of the benefits and rights associated with the energy-efficient measures, excluding the value of energy cost savings by Customers. This includes, without limitation, all rights to all ISO-NE products and all other attributes, credits or products associated therewith, and all other electric system capacity credits and environmental credits under any regional initiative or federal, state or local law, program or regulation. The Participating Contractor agrees to provide the Program Vendor with such documentation that the Sponsors may request to confirm the Sponsors’ ownership of such benefits.  
     
    The Participating Contractor agrees to inform Customers that the benefits conferred upon Customers through participation through the Program may be taxable by the federal, state, or local tax government, and that neither the Program Vendor nor the Sponsors are responsible for the repayment of any such taxes. 
     
    2. SERVICES AVAILABLE TO PARTICIPATING CONTRACTORS 
     
    As a participant in good standing in the HPIN, the Participating Contractor may be eligible for services available exclusively to HPIN participants (“HPIN Services”). These Services, as well as eligibility requirements, are subject to change from time to time. Current HPIN Services are described in the Addendum(s). 
     
    3. GOOD STANDING 
     
    The Participating Contractor is required to maintain good standing in the HPIN to remain eligible for HPIN Services. The Program Vendor, in consultation with the Sponsors, will determine the requirements of good standing in its sole and absolute discretion, and such requirements are subject to change with or without notice to the Participating Contractor.  
     
    Additional information about good standing and expectations of the Participating Contractor are set forth in the attached HPIN Contractor Accountability Policy. 
     
    The Participating Contractor agrees to allow the Sponsors and the Program Vendor, including any third-party vendors designated by the Sponsors or the Program Vendor, to inspect and audit the Participating Contractor’s books, records, correspondence, receipts, vouchers, and memoranda relating to work that the Participating Contractor has performed for quality assurance, customer satisfaction, claims resolution, or other purposes related to assessing the Participating Contractor’s good standing in the HPIN. 
     
    4. PARTICIPATING CONTRACTOR REQUIREMENTS 
     
    As a condition of good standing in the HPIN, the Participating Contractor hereby represents and warrants as follows: 

    1. that the Participating Contractor possesses the technical and professional expertise and has and will maintain the necessary fiscal resources to fulfill all Customer work it undertakes during the period that it participates in the HPIN; 
    2. that the Participating Contractor will abide by any and all policies, requirements, codes of conduct, and such other agreements required by the Sponsors and/or the Program Vendor; 
    3. that the Participating Contractor has completed, or as applicable will complete as required, the training requirements and certifications set forth in the Addendum(s), subject to such modifications or additional trainings or certifications that the Sponsors or the Program Vendor may require from time to time;
    4. that neither the Participating Contractor nor any of its officers, owners, directors, or managers has any unresolved or outstanding complaints before any licensing board or is a party to outstanding litigation that involves the work of the Participating Contractor. 

     
    By signing this Agreement, the Participating Contractor confirms that these representations and warranties are true and accurate, subject to any exceptions that the Participating Contractor may affirmatively disclose in writing to the Program Vendor at the time of signing the Agreement. The Participating Contractor further acknowledges its duty to supplement or amend these disclosures promptly and in writing to the Program Vendor in the event the representations and warranties become untrue or incomplete at any time during its participation in the HPIN. 
     
    5. GENERAL BUSINESS PRACTICES 
     
    As a condition of good standing in the HPIN, the Participating Contractor agrees to abide by the following general business practices: 
     

    1. Respond to Customer communications in a timely, responsible manner (generally within 3 business days); 
    2. Report heat pump project installations promptly and accurately to the Program Vendor; 
    3. Maintain (and promptly make available to the Program Vendor and the Sponsors upon request) complete and accurate records of heat pump project installations performed for a minimum of three years from the date of completion of installation, including documentation of customer contracts and correspondence, employees who performed work, records of data collected, visits made, materials furnished or installed, costs incurred, invoices, and any photographs or measurements taken; 
    4. Properly set and fulfill Customer expectations and perform all work in a timely manner and to Customers’ satisfaction; 
      Include all required elements in Customer invoices, in accordance with the most current version of a sample invoice provided by the Program Vendor (see attached); 
    5. Ensure that all personnel conduct themselves in a professional manner when interacting with Customers and with staff of the Sponsors and the Program Vendor; 
    6. Comply at all times with the most current Program directives issued by the Sponsors and the Program Vendor; 
    7. Properly and fully present HPIN features and benefits to Customers so that Customers can make fully informed decisions about eligible incentives and implementation of heat pump measures; 
    8. Refrain from inaccurate characterizations of the Program, the Sponsors, the Program Vendor, or the HPIN, including but not limited to refraining from holding itself out to be agents or employees of the Sponsors, the Program Vendor, or the Program; 
    9. Comply with the Sponsors’ and the Program Vendor’s marketing and communication guidelines, including refraining from using any Program logo in promotions or advertising without the prior express written consent of the Program Vendor; 
    10. Refrain from communicating with the media about the HPIN or the Program, and instead refer all media inquiries to the Program Vendor; 
    11. Provide, for any equipment installed, the manufacturer’s warranty plus optional extended warranty coverage, if applicable; 
    12. Promptly notify the Program Vendor if any disputes arise with Customers regarding allegations of improper work performed or improper business practices, including but not limited to lawsuits, claims, or legal demands, and cooperate with the Program Vendor to resolve disputes expeditiously and amicably to the satisfaction of Customers and to avoid negative publicity associated with the Program or the HPIN;  
    13. Perform all work in a safe manner, taking all necessary and advisable precautions for the safety of all persons and property at, on, or near work sites, including erecting and maintaining all necessary and advisable safeguards as required by the conditions, prudent industry practice, and progress of the work (the Participating Contractor shall be solely and exclusively responsible for safety at work sites and for compliance with any and all federal, state, and local safety laws, ordinances, regulations, and rules relating to performance of work, including but not limited to OSHA, and shall ensure that any subcontractors take similar precautions to avoid injury to persons or damage to property); 
    14. Maintain all Program-required certifications and insurance coverages continuously, immediately inform the Program Vendor of any changes (including but not limited to expiration or cancellation), and promptly provide updated documentation to the Program Vendor accordingly. 

    Include all information and disclosures required by the Program Vendor on each Customer invoice. If the Participating Contractor (including its subcontractors) applies for and intends to collect a rebate on behalf of a Customer, the Participating Contractor must disclose the rebate amount on the Customer’s invoice and must credit that amount to the Customer as an instant rebate without delay.
     
    6. POST-INSTALLATION WORK VERIFICATION AND QUALITY ASSURANCE 
     
    The Participating Contractor acknowledges and agrees: 
     

    1. that heat pump installations, including records that the Participating Contractor is required to maintain, may be subject to inspection by the Sponsors or the Program Vendor prior to rebate payment; 
    2. that failure to abide by Program requirements and procedures, including submitting necessary documents in a timely manner and cooperating with post-installation inspections, may jeopardize the Participating Contractor’s ability to receive Heat Pump Incentives or offer financing under the Program. 

    The Participating Contractor agrees to allow the Sponsors and the Program Vendor, including any third-party vendors designated by the Sponsors or the Program Vendor, to conduct field inspections of work that the Participating Contractor has performed for quality assurance, customer satisfaction, claims resolution, or other purposes related to assessing the Participating Contractor’s good standing in the HPIN.  
     
    The Participating Contractor, upon notification of the Sponsors or the Program Vendor, and at no additional cost to the Customer, shall make reasonable repairs or corrections to work that the Participating Contractor has performed to bring such work up to HPIN standards or to address health or safety concerns, as determined by the Program Vendor in its sole discretion. All non-emergency corrections must be completed within 30 days of notification, and all corrections related to health and safety concerns must be made immediately. This requirement shall survive the termination of this Agreement.  
     
    The Participating Contractor acknowledges that the Sponsors or the Program Vendor may issue post-installation customer satisfaction surveys for the purposes of determining future Program design and marketing activities. 

     
    7. USE OF SUBCONTRACTORS 
     
    To the extent that use of subcontractors is permitted by the Program Vendor in connection with work performed under the Program (which permission may be withheld or contingent upon prior written approval by the Program Vendor in its discretion), the Participating Contractor is responsible for all of the work performed by its subcontractors, including ensuring that subcontractors adhere to all HPIN policies and standards set forth herein to at least the same degree of diligence exercised by the Participating Contractor itself. 
     
    Upon request by the Sponsors or the Program Vendor, the Participating Contractor agrees to provide information regarding subcontractors providing services in connection with work performed under the Program, including but not limited to subcontract agreements, ownership and demographic data, full description of the nature of the subcontractor relationship, proof of completion of work, and other information requested. 
     
    The Participating Contractor acknowledges and agrees that it cannot engage as a subcontractor to any company or individual that has been suspended or terminated from the HPIN or from any Program offered by the Sponsors, including any company in which a suspended or terminated individual holds an ownership interest or entitlement to compensation related to the performance of work under the Program. 
     
    To the extent that the Participating Contractor i) is a Rebate Processing Organization, or ii) subcontracts with a Rebate Processing Organization in connection with work performed under the Program, the Participating Contractor agrees and acknowledges that rebate liability is subject to the terms agreed upon by the Participating Contractor and the Rebate Processing Organization, and neither the Sponsors nor Program Vendor assume any liability for rebates or rebate processing. 
     
    8. LIMITATION OF LIABILITY AND INDEMNITY 
     
    TO THE FULLEST EXTENT PERMITTED BY LAW OR REGULATION, THE PARTICIPATING CONTRACTOR SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS EACH OF THE SPONSORS AND THE PROGRAM VENDOR, INCLUDING THEIR PARENTS, SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUBCONTRACTORS (COLLECTIVELY, “HPIN INDEMNITEES”) FROM AND AGAINST ALL LIABILITIES, LOSSES, CLAIMS, DAMAGES, FINES, PENALTIES, COSTS, EXPENSES (INCLUDING REASONABLE ATTORNEY’S FEES), DEMANDS, AND CAUSES OF ACTION OF EVERY KIND OR CHARACTER (“LOSSES”) ARISING, OR ALLEGED TO HAVE ARISEN OUT OF, ANY CLAIMS (JUST OR UNJUST) RELATING TO A BREACH OF OR AN ACT INCIDENT TO THE PERFORMANCE OF THIS AGREEMENT OR THE ACTS OF, OMISSIONS OF, OR WORK PERFORMED BY THE PARTICIPATING CONTRACTOR, INCLUDING ITS EMPLOYEES AND/OR SUBCONTRACTORS, OR COMPLIANCE WITH THE RESIDENTIAL CONSERVATION SERVICES (RCS) STATUTE. 
     
    THE MAXIMUM TOTAL LIABILITY OF THE HPIN INDEMNITEES TO THE PARTICIPATING CONTRACTOR FOR ALL CLAIMS OF ANY KIND, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, STRICT LIABILITY, OR OTHERWISE, FOR ANY LOSSES ARISING OUT OF, OR IN CONNECTION WITH, THE PERFORMANCE OR BREACH OF THIS AGREEMENT SHALL UNDER NO CIRCUMSTANCES EXCEED $1,000.00 (ONE THOUSAND DOLLARS).  
     
    THE HPIN INDEMNITEES SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO THE PARTICIPATING CONTRACTOR FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL LOSSES. 
     
    THE PARTICIPATING CONTRACTOR SHALL HOLD EACH OF THE HPIN INDEMNITEES HARMLESS FROM ANY LOSSES ARISING FROM WORK PERFORMED IN CONNECTION WITH THE PROGRAM, INCLUDING BUT NOT LIMITED TO ANY CLAIM OR SUIT RESULTING FROM MECHANICAL EQUIPMENT COMBUSTION SAFETY, INDOOR AIR QUALITY, ASBESTOS, LEAD ABATEMENT, MILDEW, FUNGUS, MOISTURE INTRUSION, OR MOLD OF EVERY TYPE AND NATURE. 
     
    THE PROVISIONS OF THIS SECTION SHALL SURVIVE THE TERMINATION OF THIS AGREEMENT. 
     
    9. NO WARRANTIES OR REPRESENTATIONS 
     
    THE PROGRAM VENDOR AND SPONSORS DO NOT ENDORSE, GUARANTEE, OR WARRANT ANY CONTRACTOR, MANUFACTURER OR PRODUCT, AND MAKE NO WARRANTIES OR GUARANTEES IN CONNECTION WITH ANY PROJECT, OR ANY SERVICES PERFORMED IN CONNECTION HEREWITH OR THEREWITH, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESS, OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER SHALL SURVIVE ANY CANCELLATION, COMPLETION, TERMINATION OR EXPIRATION OF THE PARTICIPATING CONTRACTOR’S PARTICIPATION IN THE PROGRAM.  
     
    THE PARTICIPATING CONTRACTOR ACKNOWLEDGES AND AGREES TO COMMUNICATE TO ALL CUSTOMERS THAT ANY WARRANTIES PROVIDED BY ORIGINAL MANUFACTURERS, LICENSORS, OR PROVIDERS OF MATERIALS, EQUIPMENT, OR OTHER ITEMS PROVIDED OR USED IN CONNECTION WITH THE PROGRAM UNDER THESE TERMS AND CONDITIONS, INCLUDING ITEMS INCORPORATED IN THE PROGRAM (“THIRD PARTY WARRANTIES”), ARE NOT TO BE CONSIDERED WARRANTIES OF THE SPONSORS OR THE PROGRAM VENDOR, AND THE PROGRAM VENDOR AND SPONSORS MAKE NO REPRESENTATIONS, GUARANTEES, OR WARRANTIES AS TO THE APPLICABILITY OR ENFORCEABILITY OF ANY SUCH THIRD PARTY WARRANTIES.  
     
    THE TERMS OF THIS SECTION SHALL GOVERN OVER ANY CONTRARY VERBAL STATEMENTS OR LANGUAGE APPEARING IN ANY OTHER DOCUMENTS RELATING TO THE PROGRAM.   
     
    10. TERM AND TERMINATION 
     
    Regardless of the execution date, this Agreement will expire on December 31, 2025, unless otherwise extended in writing by the Program Vendor or terminated earlier by the Program Vendor for cause or convenience. 
     
    The Program Vendor or the Sponsors may at any time terminate this Agreement or modify the available Services, Heat Pump Incentives, or HPIN eligibility requirements, in whole or in part, from time to time, whether for cause or for its own convenience, by providing written notice to the Participating Contractor. Such termination or modification shall be effective in the manner and upon the date specified in said notice (including by email or posting to the Program website) and shall be without prejudice to any claims that the Sponsors or the Program Vendor may have against the Participating Contractor. 
     
    The Participating Contractor may withdraw from the HPIN by providing not less than 30 days written notice to the Program Vendor. 
     
    11. CONFIDENTIALITY 
     
    The Participating Contractor acknowledges that performing work for Customers may cause the Participating Contractor and its employees to receive certain sensitive information (“Confidential Information”) that must be kept confidential. The term Confidential Information includes, but is not limited to, Customer names, addresses, account numbers, photographs taken inside or outside Customer homes, utility usage information, the contents of Home Energy Assessment or similar reports, and other non-public information that may be obtained by the Participating Contractor.  
     
    The Participating Contractor agrees that it will keep all Confidential Information confidential, will protect all Confidential Information with a degree of diligence not less than that with which the Participating Contractor protects its own confidential information, and will utilize Confidential Information only in connection with the purpose of performing work for Customers. 
     
    If the Participating Contractor is required by law to disclose Confidential Information (by oral questions, interrogatories, requests for information or documents, subpoena, civil investigative demands, regulation, statute or otherwise), the Participating Contractor will, when permitted by law, (i) notify the Program Vendor and provide the Program Vendor the opportunity to review the Confidential Information, and (ii) provide the Program Vendor the opportunity to seek a protective order or other appropriate remedy. In the event that a protective order or other remedy is not obtained or is not pursued within a reasonable period of time, the Participating Contractor or its representatives will furnish only that portion of the Confidential Information that it is legally required to disclose, and the Participating Contractor will request that confidential treatment be accorded to the Confidential Information by relevant third parties.  
     
    The Participating Contractor shall notify the Program Vendor immediately and in writing of any actual or attempted unauthorized possession, use, or knowledge of Confidential Information, including but not limited to data breach events or unauthorized disclosures. The Participating Contractor shall promptly and in writing provide the Program Vendor with full details of the actual or attempted unauthorized possession, use, or knowledge, and shall use reasonable efforts to prevent a recurrence thereof. The Program Vendor and the Sponsors, or their designated agents, shall have the right, upon reasonable notice to the Participating Contractor, to complete a review of the Participating Contractor’s security measures and ensure that unauthorized access to Confidential Information has been eliminated. Failure by the Participating Contractor to comply with this Article shall be considered a material breach of this Agreement, for which no cure period shall apply. The Participating Contractor shall notify the Program Vendor immediately and in writing if it becomes aware of a vulnerability that could create a risk of unauthorized access to Confidential Information, including but not limited to virus or worm outbreaks, cyber security intrusions into systems that hold Confidential Information, physical security breaches into facilities that hold Confidential Information, or misappropriation of Confidential Information by employees, former employees, vendors, or third parties, and shall work with the Program Vendor and the Sponsors to mitigate such risk. 
     
    The Participating Contractor agrees that it will comply with all laws governing the use and/or disclosure of any Confidential Information that are applicable in states where Customer work is performed. In Massachusetts such laws include M.G.L.A. 164 App. § 2-3 (the “RCS Statute”), which provides that no person shall disclose the name of a customer or the contents of an energy audit report prepared for such customer to any person other than the customer, a subsequent purchaser of the audited building, the utility serving such customer, the commissioner of energy resources, or their designees, unless the customer or subsequent purchaser waives his right to confidentiality with respect to such information.  
     
    For the avoidance of doubt, the Participating Contractor shall not share any Confidential Information with any third party, including any Community First Partner or municipality, without the Program Vendor’s express prior written consent. Further, for the avoidance of doubt, the Participating Contractor acknowledges that it is prohibited from using Customer names or addresses for any advertising or other promotional purposes, and that information about utility sponsored programs and communications with the Sponsors and Program Vendor are strictly confidential and may not be publicly disclosed without the Program Vendor’s express prior written consent. 
     
    The Participating Contractor acknowledges that a breach of this Section 11 by the Participating Contractor would cause irreparable harm to the Sponsors and/or the Program Vendor for which money damages would be inadequate and would entitle the Sponsors and/or the Program Vendor, as applicable, to injunctive relief and to such other remedies as may be provided by law or in equity. 
     
    12. MISCELLANEOUS 
     

    1. Entire Agreement. This Agreement, together with any attached addendums, appendices, supplemental agreements, policies guidelines, or manuals, constitutes the entire agreement and understanding between the Participating Contractor on one hand and the Program Vendor or Sponsors on the other hand concerning the HPIN and supersedes all prior written and oral agreements, proposals, promises, and representations, including but not limited to prior HPIN Participation Agreements. 
    2. Force Majeure. Each Party shall be excused from performance under this Agreement and shall have no liability to the other Party for any period it is prevented from performing any of its obligations, in whole or in part, as a result of material delay caused by the other Party or by an act of God, war, terrorism, civil disturbance, court order, or natural disaster, or other action beyond the reasonable control of a Party. 
    3. Assignment. It is agreed by the Parties that there will be no assignment or transfer of this Agreement, nor of any interest in this Agreement, without the prior written consent of the Program Vendor.  
    4. Dispute Resolution. The Parties shall attempt in good faith to resolve any dispute, controversy, or claim arising out of or relating to this Agreement (each, a “Dispute”), under the provisions of this Section. The procedures set forth herein shall be the exclusive mechanism for resolving any Dispute that may arise from time to time. All negotiations pursuant to this provision shall be confidential and treated as compromise and settlement negotiations. 
      1. The Parties shall first attempt in good faith to resolve any dispute by negotiation and consultation between themselves. 
      2. In the event that such Dispute is not resolved on an informal basis within 30 days after one Party provides written notice to the other Party of such Dispute (“Dispute Notice”), either Party may, by written notice to the other Party (“Escalation to Executive Notice”), refer such dispute to negotiation between executives of each Party with authority to settle the dispute and who are at a higher level of management than the persons with direct responsibility for administration of this Agreement (“Executives”).    
      3. If the Executives cannot resolve the Dispute within 30 days after the date of the Escalation to Executive Notice, either Party may file suit in a court of competent jurisdiction.
    5. Choice of Law. This Agreement is made pursuant to and shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to rules governing conflicts of laws. This Agreement is further subject to and is intended to be in conformity with and governed by all applicable federal, state, and local statutes, regulations, ordinances, directives, orders, and codes governing the provision of HPIN Services and the Participating Contractor work described herein. The Parties hereby consent to the exclusive jurisdiction of the courts of the Commonwealth of Massachusetts for any legal proceedings arising out of or relating to the Agreement and the transactions contemplated thereby. 

     
    13. ATTESTATION AND SIGNATURE 
     
    The undersigned individual, on behalf of the Participating Contractor, hereby attests as follows: 
     

    1. I am the duly authorized representative of the undersigned Participating Contractor and have the necessary legal authority to act on the Participating Contractor’s behalf in signing this Agreement; 
    2. All of the information supplied herein is complete and accurate to the best of my knowledge and reasonable inquiry, and I understand I have a duty to supplement or correct any information which becomes untrue or which I learn is untrue or incomplete in the future;
    3. I have read and understood all of the definitions, terms, conditions, representations, warranties, INCLUDING THE LIMITATION OF LIABILITY AND INDEMNITY PROVISIONS, that are contained herein, together with any addendums, appendices, supplemental agreements, policies, guidelines, or manuals provided;
    4. I understand that the information provided herein may be publicized in the HPIN Directory and on Program websites for Customers to search for companies to provide services related to heat pump installation, and that the Sponsors and the Program Vendor may use the information provided herein for the purposes of communicating with the Participating Contractor;
    5. I understand that by signing this Agreement, I consent to any other inquiry by the Program Vendor and the Sponsors to verify or confirm the information I have given. I hereby authorize any reference identified or provided to the Program Vendor to release to the Program Vendor any information pertaining to past or present relevant work. I hereby release from all liability or damage the Program Vendor, the Sponsors, and those persons, agencies, or organizations who may furnish such information. 
  • HEAT PUMP INSTALLER NETWORK PARTICIPATION AGREEMENT ADDENDUM: ENERGIZE CONNECTICUT

    This Addendum is attached to and incorporated into the Heat Pump Installer Network Participation Agreement.

    SPONSORS:

    Eversource, United Illuminating (an Avangrid Company)

    PROGRAM:

    Energize Connecticut

    SERVICES AVAILABLE TO PARTICIPATING CONTRACTORS:

    The following Services are available to currently Participating Contractors under the Energize Connecticut Program:

    • Exclusive access for eligible customers to heat pump rebates and financing support
    • Listing in the HPIN Directory on the Energize Connecticut website and access to leads through the contractor locator tool
    • Access to marketing materials and sales tools, including customer brochures and flyers
    • Access to regional, no-cost, virtual training through the Energize Connecticut eLearning Center
    • Monthly e-newsletter, including Program updates, upcoming industry trainings, and installation best practices

    Services available to Participating Contractors through the Program are subject to change from time to time.

    TRAINING REQUIREMENTS AND CERTIFICATIONS:

    Good standing in the Energize Connecticut HPIN requires Participating Contractors to provide the following certifications:

    Air Source Heat Pump Installers must

    i) provide an Environmental Protection Agency’s (EPA) Section 608 Technician Certification, Type II, or Universal Refrigerant Handling Certification, and

    ii) provide a certificate of installation training provided by a heat pump manufacturer


    Ground Source Heat Pump primary installers must provide either an International Ground Source Heat Pump Association (IGSHPA) accredited installer certificate or certification as a GeoExchange Designer from IGSHPA
     

    Participating Contractors of residential building installations must submit an S-1, S-9, S-3, D-1, or D-3 contractor license.

    Participating Contractors of commercial building installations must submit an S-1, D-1, or S-9 contractor license.

     

    Within the first year of participation, all primary installers must provide a certificate of completion for cold climate heat pump sizing and design training by a manufacturer and complete assigned heat pump training via the eLearning Center.

    REQUIRED LICENSES

    S-1, S-9, S-3, D-1, D-3 HVAC License1,2
    1. If installing in commercial/industrial properties, must provide either an S-1, D-1, or S-9 contractor license.                                  

    2. If heat pump water heaters selected, must provide either an S-1 or P-1 contractor license.

    REQUIRED CERTIFICATIONS

    • EPA Section 608 Type I, Type II or Universal CertificationCertification of relevant training:
      • Air Source Heat Pump installers:
        • Certification of installation or service training provided by a heat pump manufacturer (within the last 5 years)
      • Ground Source Heat Pump installers:
        • Certification of installation or service training provided by a ground-source heat pump manufacturer (within the last 5 years) or,
        • International Ground-Source Heat Pump Association (IGSHPA) Installer or GeoExchange Designer certificate
    • Within the first year of participation, all primary installers must provide a certificate of completion for cold climate heat pump sizing and design training by a manufacturer and complete assigned heat pump training via the eLearning Center.
      • Required courses include:
        • Energize CT Program Overview
        • A2L Refrigerant Overview (or proof of completion for a comparable course)
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  • Air source heat pump installations receiving residential or commercial rebates should be completed in accordance with the quality installation checklist above. Further, contracts and invoices must include the highlighted information on the sample invoice above.

    I have reviewed and agree to follow the air source heat pump quality installation check-list and provide information included in the sample invoice.

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    • Company Information 
    • The following company information will be shown on the Find A Contractor Tool on EnergizeCT.com. Please fill it out completely and accurately.

    • * HPIN listed companies that use subcontractors but also have on-staff team members that satisfy the HPIN requirements should select no. 
      ** As noted in Section 3.4 of the HPIN Participation Agreement, the Participating Contractor is responsible for any and all work performed by its subcontractors, including ensuring that subcontractors adhere to HPIN policies and standards. 
      *** All subcontractors must be HPIN-listed 

      • Rebate Processing Organization: Company that receives rebates on behalf of a HPIN customer or HPIN contractor. 
        • Requirements: 
          • Provide W9 
          • List HPIN-listed subcontractors (must match the names on the Find-A-Contractor tool) 
          • The Primary Contact at all HPIN-listed subcontractors above will receive in an email in which they have to verify their relationship with Rebate Processing Organization 
      • Non-Installing General Contractor: Company that coordinates the install of electric technologies using subcontractors and has the ability to receive a customer’s rebate, but does not perform the install work. 
        • Requirements: 
          • Provide W9 and COI 
          • List HPIN-listed subcontractors (must match the names on the Find-A-Contractor tool) 
          • The Primary Contact at all HPIN-listed subcontractors above will receive in an email in which they have to verify their relationship with Non-Installing General Contractor 
      • Small Shops: Installer who satisfies all HPIN requirements, but does not possess an eligible HVAC license. (ex: Installs heat pump systems and subs out wiring work to a CT licensed electrician, if doing duct work subs out to a licensed sheet metal tradesman, and/or if capping fuel lines subs out to a licensed plumber.) 
        • Requirements: 
          • Provide your own W9, COI, EPA 608, Manufacturer training. 
          • Provided subcontractors license 
          • Has to be an electrician’s license  
    • Decarbonization Partner Program 
    • The Sponsors of Energize Connecticut are launching an initiative to facilitate the collaboration between the contractor networks. This initiative allows contractors to verify they have formed partnerships with companies from other trades. These partners would put a larger focus on recommending holistic decarbonization services to their customers and follow through with this by sharing leads with their partners. By joining, you’ll gain new business opportunities, increase visibility through a special designation on EnergizeCT.com, and enhance customer satisfaction with a holistic approach to decarbonization service delivery.

      Fill out the Interest Form to get started!

    • Company Information Continued 
    • Format: (000) 000-0000.
    • Are you already registered with the Connecticut Supplier Diversity Certification program?

      If so: please don't forget to submit your current certification in the upload field at the bottom of this form.

      If not: we encourage you to begin the process of getting registered with the State of Connecticut by following the steps available on the ct.gov website. Start here.

      In the mean-time, you will be listed with your respective classification on the Energize CT website and will earn a "verified" badge once we receive your certification.

    • Company Representative Contact Information 
    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
    • Required Documentation Upload 
    • Required Documentation:

      1. Signed copy of this Participating Contractor Agreement
      2. W-9
      3. S-1, S-9, S-3, D-1, D-3 HVAC License1,2
      4. Certificate of Comprehensive General Liability Insurance
      5. EPA Section 608 Type I, Type II or Universal Certification
      6. Industry training on handling of A2L refrigerants 
      7. Certification of relevant training:
        • Air Source Heat Pump installers:
          • Certification of installation or service training provided by a heat pump manufacturer (within the last 5 years)
        • Ground Source Heat Pump installers:
          • Certification of installation or service training provided by a ground-source heat pump manufacturer (within the last 5 years) or,
          • International Ground-Source Heat Pump Association (IGSHPA) Installer or GeoExchange Designer certificate

      Within the first year of enrollment:

      1. Within the first year of participation, all installers must provide a certificate of completion for cold climate heat pump sizing and design training by a manufacturer and complete all assigned heat pump training via the eLearning Center.

      1. If installing in commercial/industrial properties, must provide either an S-1, D-1, or S-9 contractor license.                                  2. If heat pump water heaters selected, must provide either an S-1 or P-1 contractor license.

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